Sometimes it may seem like technology can be more problematic than beneficial. Knowing how to make technology work for your business’ needs is the first step to being more productive, secure, and accessible. Here are a few tips to assist you to success:
Put it in the owner’s name.
Here’s one thing you’re almost certainly doing wrong: You probably have other employees listed as owner or administrator of your technology. Stop that! Now! Employees come and go. Even long-time, trusted employees come and go, and certainly the tech contractor will go. When they go, they may control your technology or even take it hostage.
Sure, you can get your Office 365 account back from Microsoft, but it can take days. Make sure you are listed as the owner/administrator of your website, accounting system, document storage, email system, contact manager, social media accounts, email newsletter, and any other key business technology.
Learn how to use it.
Yes, you’re the business owner. And yes, you have more important things to do than to understand how the electronic shopping cart works on your website. But take time to learn the most important technology in your company, especially the technology that manages financial and personnel data. Learn how to use your payroll application, access your Quickbooks, use your telephone system, transfer funds in your accounts and block former employees from your document storage.
Keep passwords safe.
Duh. Lock passwords in your office safe or in another place where others can’t access them. Or try a password manager such as LastPass (www.lastpass.com ), Dashlane (www.dashlane.com ), StickyPassword (www.stickypassword.com ) – just make sure they have two-step authentication (so you have to be notified in your email or by text for verification).
Lock ex-employees out.
The day – no, the minute – that you decide to terminate someone, whether an employee or contractor, make sure they no longer have access to your data. Just as you wouldn’t let an ex-employee have keys to your office, don’t let them have keys to your technology.
Make sure you have access to all employees’ data.
If your top salesperson has been hoarding her customers’ and prospects’ info on her phone, you don’t want that company asset walking out the door with her if she leaves the company. Make sure employees store all key data and sources on company-owned technology, that you have access to their files, and that you know – or better yet, can bypass – private passwords.
These helpful tips were from usatoday.com.
It is your business. Take control of it by understanding how every aspect works and how it can work for you.